Privacy Notice

This privacy notice (04/10/2018) tells you what to expect when Micronizing Co (UK) Ltd – MUK – collects personal information about you when you use MUK is committed to protecting your personal information when you use MUK services. Whenever you provide such information we will only use your information in line with all applicable data protection laws, including the General Data Protection Regulation (GDPR). Your information will be kept in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

What information will we collect about you?

When you use or our services directly, we will collect the following information about you:

Email address
Phone number

MUK collects information about how you use via our website and the device(s) that you use to access the service. This includes collecting unique online identifiers such as IP addresses, which are numbers that uniquely identify a specific computer or other network device on the internet. For more information, see our section on cookies below.

How will MUK use the information it collects about me?

MUK will use your personal data for a number of purposes including the following:

To send you marketing communications about MUK products and services.
To respond to feedback, queries and complaints that you submit through our feedback form. We will only do this where you give us your clear consent to do so.
To manage communication and distribution of data.

The lawful justification for sending marketing communications about MUK products and services to you is that you have given clear consent for your personal data to be used for this specific purpose. You are always in control of your data. You can opt in or out of receiving marketing communications during the registration process for the MUK Email Newsletter. You can also unsubscribe from MUK marketing communications by clicking “Unsubscribe” on the footer of an MUK marketing email.

The lawful justification for matching the data we collect with other data that we hold about you if you have used MUK products and services before is because we have a legitimate business interest for your personal data to be used for this specific purpose. This enables us to send you relevant and personalised content designed to make your journey smoother and more enjoyable. We have conducted an assessment to make sure that the benefits to you are equal to the benefits to us. You have the right to object to this processing which you can exercise by contacting the MUK Data Protection Officer. Please note that if you object, this may affect our ability to send personalised marketing communications to you.

Your information will be handled and used by our trusted third parties including the following recipients in order to deliver services provided on
MUK staff managing and marketing communications and our IT Providers
We will keep your information within MUK and our trusted third parties except where disclosure is required by law, for example to government bodies and law enforcement agencies.

Some of our trusted partners that we share your personal data with may need to transfer personal data overseas. As we are responsible for your personal data, we always ensure that your information remains protected and secure when being transferred.

How long will MUK keep my information?

Your personal details for marketing communications will be retained for a period of three years from the date of your last interaction with the marketing communication (i.e. opening an email or clicking on a link within the email) at which point all of your personal details are removed from our systems.

Where you tell us that you no longer wish to receive marketing messages about MUK products and services, we will keep this information about you until you tell us otherwise. This is to ensure that we don’t send you any further marketing communications in error.

What rights do I have over my personal data?

Under the General Data Protection Regulation, you have the following rights :

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing, such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review – in the event that MUK refuses your request under rights of access, we will provide you with a reason why. You have the right to complain as outlined below.


In the event that you wish to make a complaint about how your personal data is being processed by MUK or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and MUK’s Data Protection Officer (GDPR)

To exercise your rights, or lodge a complaint, please contact the MUK Data Protection Officer using the following contact details:

Data Protection Officer
Micronizing Co (UK) Ltd
Charnwood Mill
Suffolk IP13 9PT


Privacy & Cookies

Cookies are small text files which are stored on your computer when you visit certain web pages..

Links to other websites – This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We will keep this privacy notice under regular review and we will place any updates here. At the start of this privacy notice, we will tell you when it was last updated.

Design by Propeller Micronizing logo Micronizing Company UK Ltd., Charnwood Mill, Framlingham, Suffolk, IP13 9PT, United Kingdom. – Company Registration # 994012
Tel: +44 (0) 1728 723435     Fax: +44 (0) 1728 724359